Sync issues, lost passwords
Open Settings → Storage and check the sync status and error message, then try Sync now. Make sure you're online and your storage account still has space. Reconnect the provider only if the app asks you to sign in again; reconnecting does not delete the files already on your storage.
Standard email reset from the sign-in screen. Note: this is for your account password, NOT your E2EE encryption password. We cannot reset the E2EE password.
Sign in with Apple isn't available on Android. Before switching, open Settings → Account on your Apple device and set a password ("Set a password"). You can then sign in on Android with your email + that password. If you've already switched, sign in with Apple on any Apple device or the web app to set a password first.
The questions we hear most, answered without hedging. If you don't find what you need, email support@opponentbook.com.
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